I’ve previously written about creating a framework for marketing around a very basic customer journey containing four phases - see, think do and care which is a very basic but very useful in terms of planning marketing and communication focusing on the path to purchase. Open customer journeys on the other hand, are a more in depth look at specific customer segments actual journey pre and post purchase.
Working with influencers and influencer marketing has grown exponentially throughout the last few years. It's becoming big business and one of the reasons are because millennials are more likely to buy from a Youtuber, using/endorsing a product then a celebrity or mega-star. Working with influencers, setting a scope for the partnership, expectations and defining the work is one way to approach this, so you are both are on the same page, as you are entering a business relationship with each other. But before you get down to just business, get clear on your KPI's for the partnership and work, so you know how you can evaluate the activities and content the influencer and/or you create together. As I work on the other side of this, receiving quite a few queries from companies for my vegan recipe lifestyle website, large and small, I have put together this list as I think it's helpful when initiating a new partnership within this field.
I follow @mrsrodial on social media as I think she is very inspiring business person. And as I love to read both business books (preferably by the founds of businesses) and biographies, I pre-ordered a copy and to my delight it